Sony: Message List

Content buffering despite high speed connection.

noreplyforum@eu.sony.com — Sun, 19 Feb 2012 17:16:37 GMT

I had the problem of BBC i-player not streaming but Demand 5, Love Film etc all working fine.

The problem for me turned out to be with the Tomson IV router. Do a web search to see if problems are linked to your type of router. I'm on O2 and came across the problem with the Thomson router and i-player from 2008 O2 forum

http://forum.o2.co.uk/viewtopic.php?f=12&t=5186&start=75

So I first checked to see if I could stream i-player on my laptop, home page loaded ok but couldn't get programmes to play, just got the wheel going around like on the TV

I'd previously been using a Thomson VII router with O2 so I switched back to that and i-player loads on my TV within two minutes like it had been doing before I switched to the new so called faster version IV router!

iPlayer not working on my KDL EX503

noreplyforum@eu.sony.com — Sun, 19 Feb 2012 17:04:30 GMT

PS. Here is the link to the discussion from 2008 on O2 forum

http://forum.o2.co.uk/viewtopic.php?f=12&t=5186&start=75

iPlayer not working on my KDL EX503

noreplyforum@eu.sony.com — Sun, 19 Feb 2012 17:02:38 GMT

Fixed mine by reverting back to my old router. I'm on O2 and they sent me a new Thomson Router version IV which I connected last week. Even though a diagnostic check showed no problems with the router it seems from old posts from 2008 on O2 forum that the problem is with Thomson routers.

I first checked to see if I could get BBC i-player on my laptop - it would load the home page but wouldn't play any programmes.

I changed back to my old router which is still a Thomson but VII and i-player loaded on my Bravia in an instant.

I'm going to ask O2 to send me a new router as allegedly the IV was supposed to be quicker so wll let you know if I still get the same problems with I-player.

iPlayer not working on my KDL EX503

noreplyforum@eu.sony.com — Sat, 18 Feb 2012 12:38:17 GMT

I have same problem. I can watch demand5, LoveFilm, Sky news etc all fine it's just BBC IPlayer which no londer loads though sometimes I get as far as the BBCi-player loading screen but that's it - I've even gne out the house and left it at that satge to see if it eventually loads but it doesn't.

I subcribed to LoveFilm three days ago and connected my Lovefilm account to my TV since then I can't access i-player could this be a cause or just a co-incidence?

I have re-set factory settings, done a diagnostic check of my connection and modem.

I've emailed SONY support but heard nothing from them.